Acceptable Use Policy

This Acceptable Use Policy ("AUP") governs use of the services provided by ASTIS LLC ("ASTIS", "we", "us") at astis.io (the "Services"). This AUP is incorporated into and forms part of the Terms of Service. By using the Services, you agree to comply with this AUP.

1. Prohibited Activities

You may not use the Services to:

• Send, store, or facilitate the distribution of malware, viruses, ransomware, or other malicious software
• Conduct phishing, spoofing, or other social engineering attacks
• Send spam or unsolicited bulk communications
• Engage in or facilitate any activity that violates applicable laws or regulations, including export control, sanctions, and anti-money laundering laws
• Distribute, store, or transmit content that constitutes child sexual abuse material (CSAM) or promotes exploitation of minors
• Harass, threaten, defame, or discriminate against any individual or group
• Infringe on the intellectual property rights of others

2. Security and Integrity

You may not:

• Attempt to gain unauthorized access to any part of the Services, other accounts, systems, or networks
• Reverse engineer, decompile, or disassemble any part of the Services or related software
• Attempt to circumvent security measures, access controls, encryption mechanisms, or rate limits
• Interfere with or disrupt the integrity or availability of the Services, including denial-of-service attacks
• Probe, scan, or test the vulnerability of the Services except as part of an authorized security assessment agreed with ASTIS
• Misuse API keys, tokens, or credentials, or share them with unauthorized parties

3. Account Responsibility

• You are responsible for all activity under your account, including activity by your authorized users
• You must not exceed the licensed sender count for your subscription plan
• You must not resell or redistribute the Services without prior written consent from ASTIS
• You must maintain accurate and up-to-date account information

4. Resource Usage

• Use the Services in a manner consistent with their intended purpose
• Do not engage in activities designed to consume excessive resources, circumvent usage limits, or degrade service quality for other customers
• Automated or programmatic access must comply with published API documentation and rate limits

5. Enforcement

ASTIS reserves the right to investigate suspected violations of this AUP. If we determine that a violation has occurred, we may take action including:

• Issuing a warning
• Suspending or restricting access to the Services
• Terminating your account
• Reporting violations to law enforcement where required or appropriate

Where feasible, we will attempt to notify you before taking enforcement action, except in cases where immediate action is necessary to protect the Services, other users, or comply with legal obligations.

Appeals: If you believe an enforcement action was taken in error, you may appeal by contacting [email protected] with details of the action and the basis for your appeal. ASTIS will review appeals in good faith and respond within a reasonable timeframe.

6. Reporting Violations

If you become aware of any violation of this AUP, please report it to [email protected].

7. Changes

We may update this AUP from time to time. Continued use of the Services after changes constitutes acceptance of the revised AUP.

8. Contact